- Delivery: 3 - 7 workdays
- Free express shipping with tracking number to Canada Our CA customers enjoy free express delivery without any import duties or taxes! Learn more>
- 24 months warranty If you find a defect in your model, please contact our customer support and we’ll find the best solution for you. Learn more>
- 24-day refund policy You are free to return your model within the 24-day period. We advise that you first contact our customer support before creating the return label. Learn more>
- No after-sale duties or taxes for Canadian customers
To wish a happy birthday in a very special and unique way!
- Wooden postcard made of maple with a fine texture
- Dimensions: 15 x 10 cm
When will my order arrive?
Our team makes every effort to ensure that your piece of nature arrives as quickly as possible. Models that are in stock will usually be given to our shipping partners within one workday once you have ordered.
The delivery time of our models can always be found on the respective product page and also in your order confirmation. With models that are in stock, you can be sure that delivery will happen within a few workdays. In case your model isn’t in stock due to high demand, you can pre-order it and we’ll send your model within the stated delivery time.
Incidentally: A Gift Card purchased on our website will be sent to you within a couple of hours via email. It’s a nice and original gift solution when you need it quickly! :)
In case your order contains several products with various delivery times, you can choose from the following options during the order process:
All shipping costs are covered by us regardless of which option you select.
Additionally, you’ll receive a confirmation via email with all necessary information, as well as a link to track your model up until delivery, as soon as your items have been sent. Every package from us is fully insured during shipping.
Which payment options are available?
You can easily and securely place your order in our Online Shop using various payment options:
- Credit card
- Amazon Pay
- Apple Pay
- Klarna -installment purchase
- Klarna -purchase on invoice
- Klarna -immediate bank transfer
- Klarna -purchase by direct debit
- Klarna -credit card
Please note that payment methods may vary from country to country. :)
Do you have physical stores?
Yes. We have multiple Holzkern stores where you can view and try on our products, as well as receive great advice from our Store Team. Our stores can be found in Berlin, Munich, Vienna, Freiburg, Salzburg, Innsbruck, Cologne, Frankfurt and Donaueschingen.
On top of that, we have multiple retail partners in Germany, Austria, Holland, France, Belgium, Luxembourg, Italy, Spain, Portugal, Switzerland and more - click here for a full overview.
Our Store Team look forward to meeting you on location and will be happy to help out. :)
To be sure that the model you’re interested in is in stock, we recommend contacting the respective store beforehand.
Naturally, you can also order several of our models in our Online Shop to view them first-hand and, in the case there are some you don’t want to keep, you can return them within the 24-day refund period.