You have a question, want a consultation or have a problem with your model?
No worries! We are here to help you. :)

On this page you can find our FAQ, our Chatbot as well as our Service form.
Your Delivery status can be checked here.


Instruction videos: Adjust the length of your watch strap / bandlet

  1. Shorten straps with screws

  2. Shorten straps with spring pins

  3. Shorten straps with pins



You have a question that can be solved in just a few seconds?
Then feel free to contact our Chatbot.

Service form


You have a different question, want a consultation or have a problem?
Then write us directly through our Service form, so we can help you best.

We are here to help you


Our Customer Support Team is always there to help with any questions that may arise. :)

Our team works with passion and dedication to ensure that you receive your personal piece of nature as quickly as possible, and also to guarantee that you are completely happy with it. :)

The above FAQ are here to let you know in advance about our unique products and our processes, and so that you can be 100 % assured of what happens when you place your Holzkern order.

You’ve already browsed through our FAQ and still have a question?

Please simply use our Service form, so that we can help you best.