SNOOKER

All of our models are already incredibly unique thanks to their handcrafted production and the use of natural materials.

In case you want to add a personal touch with a custom engraving, we recommend that you seek the professional services of a watch maker or jeweller. We currently don’t offer this service in-house.

To add an engraving to our watches or Bandlets, we recommend using the clasp of the linked bracelets. Because the designs of our jewellery pieces are so diverse, we recommend a personal consultation in the workshop of your choice. We are currently working on new jewellery collections that have more space for custom engravings.

We don’t recommend engraving our sunglasses because the construction of the frame could become compromised. Due to the natural materials used, they are already entirely unique!

Our team makes every effort to ensure that your piece of nature arrives as quickly as possible. Models that are in stock will usually be given to our shipping partners within one workday once you have ordered.

The delivery time of our models can always be found on the respective product page and also in your order confirmation. With models that are in stock, you can be sure that delivery will happen within a few workdays. In case your model isn’t in stock due to high demand, you can pre-order it and we’ll send your model within the stated delivery time.

Incidentally: A Gift Card purchased on our website will be sent to you within a couple of hours via email. It’s a nice and original gift solution when you need it quickly! :)

In case your order contains several products with various delivery times, you can choose from the following options during the order process:

• Collective shipping - for the sake of the environment, all models will be shipped together as soon as they are in stock and you’ll receive a notification via email.
• Partial shipping - all items that are in stock will be shipped in advance.

All shipping costs are covered by us regardless of which option you select.

You can check on the status of your order in your customer account or as a guest.

Additionally, you’ll receive a confirmation via email with all necessary information, as well as a link to track your model up until delivery, as soon as your items have been sent. Every package from us is fully insured during shipping.

The special thing about our products is that we work with natural materials. Just like every tree or stone, all of our models are genuinely unique thanks to the grain, colour and structure of the materials. What you receive is a truly one-of-a-kind piece - indeed, your own personal piece of nature. :)

That’s why we always make an effort to incorporate different lighting situations and a variety of models in our images, so that you can receive the most realistic impression possible of how your model may look.